📚 Learning Guide
Social Interaction
medium

Which of the following scenarios best illustrates the use of verbal communication in conflict resolution?

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Learning Path
Learning Path

Question & Answer
1
Understand Question
2
Review Options
3
Learn Explanation
4
Explore Topic

Choose the Best Answer

A

A manager giving feedback to an employee after a disagreement

B

Two friends ignoring each other after an argument

C

A group meeting where members silently express their opinions

D

A team avoiding discussion about a disagreement

Understanding the Answer

Let's break down why this is correct

Answer

Verbal communication in conflict resolution is when people talk to each other to solve their problems. For example, imagine two friends who had a disagreement about a game they were playing. Instead of ignoring each other, they sit down and discuss what happened, sharing their feelings and listening to each other's points of view. By talking openly, they can understand why the other person felt upset and find a way to compromise, like agreeing to take turns in the game. This shows how important it is to communicate clearly and respectfully to resolve conflicts peacefully.

Detailed Explanation

When a manager talks to an employee after a disagreement, they are using words to solve the problem. Other options are incorrect because Ignoring each other does not help solve problems; Silently sharing opinions means no one is really communicating.

Key Concepts

verbal communication
conflict resolution
Topic

Social Interaction

Difficulty

medium level question

Cognitive Level

understand

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