In a workplace setting, an employee identifies as non-binary and expresses frustration over being addressed solely with gendered terms like 'sir' or 'ma'am'. How should the company ideally respond to support this employee's identity and promote inclusivity?

The company should first acknowledge the employee's feelings and understand that using gendered terms like 'sir' or 'ma'am' can be frustrating for someone who identifies as non-binary. It is important for the workplace to create an environment where everyone feels respected and included. The company can implement training for all employees on gender identity and inclusive language, helping everyone understand why it's important to use gender-neutral terms. For example, instead of addressing someone as 'sir' or 'ma'am', employees can use the person's name or terms like 'everyone' or 'team'. This change not only supports the non-binary employee but also fosters a culture of respect and awareness for all gender identities.