📚 Learning Guide
Roles and Role Conflict
hard

In a work environment where an employee experiences role ambiguity due to unclear behavioral expectations from their supervisors, which coping mechanism is most likely to help them navigate this conflict effectively?

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Learning Path
Learning Path

Question & Answer
1
Understand Question
2
Review Options
3
Learn Explanation
4
Explore Topic

Choose the Best Answer

A

Seeking clarity through direct communication

B

Ignoring the expectations

C

Complying with all demands without question

D

Resigning from the position

Understanding the Answer

Let's break down why this is correct

Answer

When an employee feels confused about their job because their supervisors have not clearly explained what is expected, one effective coping mechanism is to seek clarification. This means the employee should talk to their supervisors or colleagues to ask specific questions about their tasks and responsibilities. For example, if an employee is unsure whether they should focus on customer service or sales, they can ask their supervisor directly about their priorities. By doing this, the employee can reduce their uncertainty and feel more confident in their role. Seeking clarification helps create clearer communication, which can lead to a better understanding of the job and less stress.

Detailed Explanation

Talking directly to supervisors helps clear up confusion. Other options are incorrect because Some might think ignoring problems makes them go away; Believing that following every demand is the best way can lead to burnout.

Key Concepts

role ambiguity
behavioral expectations
coping mechanisms.
Topic

Roles and Role Conflict

Difficulty

hard level question

Cognitive Level

understand

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