How does the concept of rationalization contribute to the efficiency of bureaucratic organizations?

Rationalization is the process of making things more efficient and organized by using logical methods. In bureaucratic organizations, this means creating clear rules and procedures that everyone must follow, which helps eliminate confusion and improves productivity. For example, if a company has a specific step-by-step process for handling customer complaints, employees can resolve issues faster and more effectively. This structure allows for consistency and accountability, making it easier to manage large groups of people. Overall, rationalization helps bureaucracies operate smoothly by ensuring that everyone knows their roles and responsibilities.