📚 Learning Guide
Game Strategies and Responses
medium

In a market where one firm has more information about product quality than its competitors, which strategy can the better-informed firm use to signal its quality effectively?

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Learning Path
Learning Path

Question & Answer
1
Understand Question
2
Review Options
3
Learn Explanation
4
Explore Topic

Choose the Best Answer

A

Lowering the price of its product

B

Offering a money-back guarantee

C

Increasing advertising expenditures

D

Reducing production costs

Understanding the Answer

Let's break down why this is correct

Answer

The better‑informed firm can use a costly signal, such as offering a long‑term warranty, to show its confidence in product quality. By committing to a costly guarantee, the firm shows that it expects customers to trust its claims, because a low‑quality product would make the warranty expensive. Competitors cannot easily imitate the warranty without risking losses if they actually have lower quality. For example, a smartphone maker that offers a two‑year warranty on its devices signals that it believes its phones are reliable, and customers who value quality will notice and prefer it. This strategy turns private information into a visible, credible promise that influences buyer choices.

Detailed Explanation

A refund promise shows the firm trusts its product. Other options are incorrect because Lowering the price may attract buyers, but it does not prove the product is better; Increasing advertising shows effort, not necessarily quality.

Key Concepts

information asymmetry
signaling
Topic

Game Strategies and Responses

Difficulty

medium level question

Cognitive Level

understand

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