Learning Path
Question & Answer1
Understand Question2
Review Options3
Learn Explanation4
Explore TopicChoose the Best Answer
A
Lowering the price of its product
B
Offering a money-back guarantee
C
Increasing advertising expenditures
D
Reducing production costs
Understanding the Answer
Let's break down why this is correct
Answer
The better‑informed firm can use a costly signal, such as offering a long‑term warranty, to show its confidence in product quality. By committing to a costly guarantee, the firm shows that it expects customers to trust its claims, because a low‑quality product would make the warranty expensive. Competitors cannot easily imitate the warranty without risking losses if they actually have lower quality. For example, a smartphone maker that offers a two‑year warranty on its devices signals that it believes its phones are reliable, and customers who value quality will notice and prefer it. This strategy turns private information into a visible, credible promise that influences buyer choices.
Detailed Explanation
A refund promise shows the firm trusts its product. Other options are incorrect because Lowering the price may attract buyers, but it does not prove the product is better; Increasing advertising shows effort, not necessarily quality.
Key Concepts
information asymmetry
signaling
Topic
Game Strategies and Responses
Difficulty
medium level question
Cognitive Level
understand
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