In a market culture organization, which of the following values is most likely prioritized by management to achieve competitive advantage?

In a market culture, management puts the most emphasis on customer focus because it drives sales and reputation, which directly influence profit and market share. By constantly listening to customers and adapting quickly, the firm can out‑perform competitors and keep its advantage. This focus on the customer’s needs creates a virtuous cycle: satisfied customers lead to repeat business and referrals. For example, a fast‑food chain that changes its menu to match local tastes gains loyal patrons and beats rivals who ignore local preferences. Thus, customer focus is the key value that market‑culture leaders champion.