Which of the following best describes the purpose of a Fishbone Diagram in business analysis?

A Fishbone Diagram, also called an Ishikawa diagram, is used in business analysis to uncover the root causes behind a specific problem or outcome. By drawing a “fishbone” shape, analysts group possible causes into categories such as people, processes, equipment, and environment, which helps organize thinking. The visual format lets teams see how many factors contribute and how they relate, making it easier to prioritize fixes. For example, if a company’s delivery times are slow, the diagram might reveal causes in staffing, software, and supplier delays, guiding targeted improvements.