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Business Analysis Techniques

Business analysis techniques are methods used to evaluate and improve business processes, systems, and strategies. These tools help in identifying problems, opportunities, and solutions for enhancing organizational performance. Proficiency in business analysis techniques is valuable for driving innovation and efficiency.

14 practice questions with detailed explanations

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Practice Questions

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1

Which of the following best describes the purpose of a Fishbone Diagram in business analysis?

A Fishbone Diagram helps you find why a problem is happening. Other options are incorrect because The diagram does not look at money or profits; A Fis...

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2

In the context of Business Analysis, how does Gap Analysis differ from Value Stream Mapping when assessing a company's processes?

Gap Analysis checks how far a process is from its ideal state and shows where improvement can happen. Other options are incorrect because It is easy t...

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3

In the context of Agile Methodology, how can a team effectively utilize SWOT Analysis to improve their project outcomes?

Using SWOT lets a team see where they excel and where they need help. Other options are incorrect because The idea that only threats matter is a misco...

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4

In a project to improve customer satisfaction, a team uses SWOT Analysis to identify strengths and weaknesses, Stakeholder Analysis to understand the expectations of key stakeholders, and a Fishbone Diagram to find potential causes of customer dissatisfaction. Which combination of these techniques is most effective in developing a comprehensive strategy for improvement?

The three tools give a complete picture. Other options are incorrect because Relying only on SWOT misses who cares about the result and why they feel ...

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5

In the context of business analysis, how can a business analyst effectively utilize gap analysis, root cause analysis, and requirements elicitation to improve project outcomes?

Gap analysis shows where the current state differs from the desired state. Other options are incorrect because It assumes only money matters and ignor...

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6

SWOT Analysis : Business Strategy :: A. Cost-Benefit Analysis : ?

Cost-Benefit Analysis looks at a project’s money side: it adds the money gained and subtracts the money spent. Other options are incorrect because Som...

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7

In a SWOT analysis, which of the following represents an internal factor that can impact an organization's performance?

Employee skills are part of the organization’s own resources. Other options are incorrect because Many think market competition is inside the company,...

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8

Which business analysis technique is most effective for identifying both internal strengths and external opportunities?

SWOT looks at four parts: Strengths and Weaknesses inside the firm, and Opportunities and Threats outside. Other options are incorrect because PEST on...

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9

If a business is consistently missing its revenue targets, which of the following is the most likely underlying cause that a business analyst should investigate?

When marketing efforts are weak, fewer people know about the product, so fewer sales happen. Other options are incorrect because High employee morale ...

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10

A small retail company is facing declining sales and is unsure about the reasons behind it. They decide to conduct a SWOT analysis to evaluate their current position. Which of the following best describes how they should utilize the SWOT analysis to improve their business strategy?

A SWOT analysis looks at strengths, weaknesses, opportunities, and threats. Other options are incorrect because It assumes that only the company’s own...

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11

A company is evaluating its market position and wants to identify its strengths, weaknesses, opportunities, and threats. Which business analysis technique should they use to accomplish this?

It is designed to examine strengths and weaknesses inside, and opportunities and threats outside. Other options are incorrect because People often thi...

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12

Which of the following techniques are commonly used in business analysis to identify strengths, weaknesses, opportunities, and threats within an organization? (Select all that apply)

SWOT Analysis breaks things into strengths, weaknesses, opportunities, and threats, so it is a core tool. Other options are incorrect because Root Cau...

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13

Order the steps in conducting a SWOT analysis effectively.

First look inside the company. Other options are incorrect because Some people think the biggest danger is the first thing to find, but that misses th...

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14

In the context of business analysis techniques, a ___ analysis is a strategic planning tool used to identify the Strengths, Weaknesses, Opportunities, and Threats related to a business or project.

SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. Other options are incorrect because This technique looks at political, economic, so...

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