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HomeHomework Helphuman-resourcesEmployee Performance Measurement

Employee Performance Measurement

The process of assessing and evaluating an employee's job performance, including the use of key performance indicators (KPIs), competencies, and behaviors to measure performance and provide feedback for improvement

intermediate
3 hours
Human Resources
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Overview

Employee performance measurement is a vital process that helps organizations evaluate how well their employees are performing in relation to set goals. By using various metrics and feedback systems, companies can gain insights into employee contributions, identify areas for improvement, and foster a...

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Key Terms

Performance Metrics
Quantifiable measures used to evaluate an employee's performance.

Example: Sales figures, customer satisfaction scores.

SMART Goals
Goals that are Specific, Measurable, Achievable, Relevant, and Time-bound.

Example: Increase sales by 10% in the next quarter.

Key Performance Indicators (KPIs)
Specific metrics that indicate how effectively an employee is achieving key business objectives.

Example: Number of new clients acquired per month.

360-Degree Feedback
A feedback process where employees receive performance feedback from multiple sources.

Example: Feedback from peers, supervisors, and subordinates.

Self-Assessment
A process where employees evaluate their own performance against set criteria.

Example: An employee reflecting on their achievements and areas for improvement.

Benchmarking
Comparing performance metrics to industry standards or best practices.

Example: Evaluating employee productivity against competitors.

Related Topics

Employee Engagement
Understanding how to keep employees motivated and committed to their work.
intermediate
Performance Appraisal Systems
Exploring different systems used to evaluate employee performance.
intermediate
Talent Management
Strategies for attracting, developing, and retaining skilled employees.
advanced

Key Concepts

Performance MetricsFeedback SystemsGoal SettingContinuous Improvement