Overview
Social media has transformed the way consumers interact with brands and make purchasing decisions. It serves as a platform for sharing opinions, reviews, and recommendations, which significantly influences consumer behavior. Businesses must adapt to these changes by developing effective social media...
Key Terms
Example: Understanding why consumers prefer online shopping.
Example: The rise of eco-friendly products.
Example: A brand responding to customer comments on social media.
Example: Using social media ads to promote a product.
Example: A celebrity promoting a skincare line on Instagram.
Example: Choosing a restaurant based on online reviews.