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HomeHomework Helpbusiness-studiesBusiness Communication

Business Communication

The process of exchanging information, ideas, and messages within a business or between a business and its external stakeholders, including verbal and non-verbal communication, email correspondence, and presentation skills

beginner
3 hours
Business Studies
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Overview

Business communication is essential for the success of any organization. It encompasses various forms of communication, including verbal, non-verbal, written, and digital methods. Understanding these forms helps individuals convey their messages effectively, fostering collaboration and productivity ...

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Key Terms

Communication
The act of exchanging information.

Example: Effective communication is key to successful teamwork.

Verbal Communication
The use of spoken or written words to convey a message.

Example: Presenting ideas in a meeting is a form of verbal communication.

Non-Verbal Communication
Communication without words, using body language, gestures, and facial expressions.

Example: Nodding can indicate agreement in a conversation.

Written Communication
The process of conveying messages through written text.

Example: Emails and reports are common forms of written communication.

Digital Communication
The exchange of information through digital platforms.

Example: Using Slack for team updates is an example of digital communication.

Presentation Skills
The ability to effectively present information to an audience.

Example: Good presentation skills can enhance the impact of your message.

Related Topics

Interpersonal Skills
Skills that help individuals communicate and interact effectively with others.
intermediate
Public Speaking
The art of effectively speaking in front of an audience.
advanced
Conflict Resolution
Techniques for resolving disagreements in a constructive manner.
intermediate

Key Concepts

verbal communicationnon-verbal communicationwritten communicationdigital communication