Overview
Quality management and promotion are vital for businesses to ensure that their products and services meet customer expectations and regulatory standards. By implementing effective quality assurance and control processes, organizations can enhance customer satisfaction and foster loyalty. Continuous ...
Key Terms
Example: Quality assurance involves regular audits of production processes.
Example: Quality control checks are performed before products are shipped.
Example: Kaizen encourages small, incremental changes to improve efficiency.
Example: Six Sigma uses data-driven approaches to eliminate errors.
Example: The PDCA cycle helps teams systematically improve processes.
Example: Companies use Net Promoter Score to assess customer willingness to recommend their products.