Overview
Emerging technologies are reshaping public administration by introducing innovative tools that enhance service delivery and improve citizen engagement. Technologies such as digital government platforms, data analytics, artificial intelligence, and blockchain are becoming integral to how governments ...
Key Terms
Example: Filing taxes online through government websites.
Example: Analyzing traffic data to improve city planning.
Example: Chatbots answering citizen inquiries.
Example: Using blockchain for secure voting systems.
Example: Cities using sensors to manage traffic flow.
Example: Public forums for discussing local issues.