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HomeHomework HelpcommunicationProfessional Communication Principles

Professional Communication Principles

The fundamental principles guiding professional communication, including diligence, professional courtesy, and respect for the recipient's time, which underpin the effective use of inquiry letters and other forms of business communication

beginner
2 hours
Communication
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Overview

Professional communication principles are essential for effective interaction in the workplace. These principles include clarity, conciseness, tone, and active listening, which together create a foundation for successful communication. Understanding and applying these principles can lead to better c...

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Key Terms

Clarity
The quality of being clear and easy to understand.

Example: Using simple words enhances clarity.

Conciseness
The quality of being brief and to the point.

Example: A concise email is more likely to be read.

Tone
The attitude or emotional quality of a message.

Example: A friendly tone can make a message more inviting.

Active Listening
Fully concentrating, understanding, responding, and remembering what is being said.

Example: Nodding and summarizing shows active listening.

Non-verbal Communication
Communication without words, using body language, gestures, and facial expressions.

Example: A smile can convey friendliness.

Feedback
Information about reactions to a product, a person's performance, or a process.

Example: Constructive feedback helps improve skills.

Related Topics

Interpersonal Skills
Skills that help individuals communicate and interact effectively with others.
intermediate
Conflict Resolution
Techniques for resolving disagreements and conflicts in a constructive manner.
intermediate
Public Speaking
The art of effectively speaking in front of an audience to inform or persuade.
advanced
Business Writing
Writing skills tailored for professional communication in business contexts.
intermediate

Key Concepts

ClarityConcisenessToneActive Listening