Overview
Crisis communication frameworks are essential tools for organizations to navigate challenging situations effectively. By establishing clear communication strategies, organizations can manage public perception, maintain stakeholder trust, and mitigate potential damage to their reputation. Understandi...
Key Terms
Example: A data breach is a crisis for a tech company.
Example: Employees, customers, and investors are all stakeholders.
Example: Crafting a message that addresses public concerns during a crisis.
Example: Issuing press releases to inform the media about a crisis.
Example: Public perception can be affected by how a crisis is handled.
Example: A company may have a crisis management plan for product recalls.
Related Topics
Public Relations Strategies
Explores various strategies used in public relations to manage an organization's image.
intermediateRisk Communication
Focuses on communicating risks to stakeholders effectively to minimize panic and misinformation.
intermediateMedia Training
Teaches individuals how to communicate effectively with the media during a crisis.
advancedKey Concepts
Crisis ManagementStakeholder CommunicationMessage DevelopmentMedia Relations