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HomeHomework Helpbusiness-managementKnowledge Management

Knowledge Management

The process of creating, sharing, using, and managing the knowledge and information of an organization to achieve its objectives, including the understanding of the meaning of knowledge management, factors that necessitate effective knowledge management, and the processes and methods of knowledge management

intermediate
3 hours
Business Management
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Overview

Knowledge Management (KM) is essential for organizations to harness their collective knowledge effectively. It involves processes for capturing, sharing, and retaining knowledge, which can lead to improved decision-making and innovation. By implementing KM practices, organizations can enhance collab...

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Key Terms

Knowledge
Information, understanding, or skills gained through experience or education.

Example: Knowledge of market trends helps businesses make informed decisions.

Knowledge Sharing
The act of exchanging information or understanding between individuals or groups.

Example: Team meetings are a common way to facilitate knowledge sharing.

Knowledge Retention
The ability of an organization to keep and maintain its knowledge over time.

Example: Documenting processes helps in knowledge retention.

Collaboration Tools
Software applications that help teams work together more effectively.

Example: Slack and Microsoft Teams are popular collaboration tools.

Communities of Practice
Groups of people who share a common interest and collaborate to improve their skills.

Example: A community of practice for software developers can share coding best practices.

Best Practices
Methods or techniques that have consistently shown results superior to other alternatives.

Example: Using version control is a best practice in software development.

Related Topics

Information Systems
Study of systems for collecting, storing, and processing data.
intermediate
Organizational Behavior
Explores how individuals and groups act within organizations.
intermediate
Change Management
Focuses on how to manage change within organizations effectively.
advanced

Key Concepts

Knowledge CreationKnowledge SharingKnowledge RetentionKnowledge Application